Privacy

What we collect

We only collect information you choose to give us. That may include:

• Contact details such as your name, email address, phone number, and website
• Project details from our brief form — services of interest, timeline, budget range, written outline, and any files you upload
• Messages you send us by email or through other channels

We do not use advertising cookies or third-party analytics on this website.

How we use it

We use your information to:

• Respond to enquiries and project briefs
• Assess fit, scope, and next steps for potential work
• Communicate with you about your project
• Improve how we run the studio and this website

We do not sell your personal information, and we do not use it for unsolicited marketing.

Sharing

We may share information with trusted service providers who help us operate — for example, website hosting or email. Those providers only receive what they need to do their job, and they are expected to keep it secure.

We may also disclose information if required by law, or to protect our rights and the safety of others.

Storage and retention

Information you submit is stored securely and kept only as long as we need it to respond to your enquiry, deliver a project, or meet legal obligations. When it is no longer needed, we delete or de-identify it.

Your rights

Under Australian privacy law, you can ask us to access or correct the personal information we hold about you, or request that we delete it where appropriate. To make a request, email hello@blankhouse.com.au.

If you are not satisfied with how we handle your privacy concern, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this page from time to time. The “Last updated” date above will always reflect the latest version.